We’re aware of an issue affecting some iOS users where a portion of audio may not appear in the transcription if the internet connection becomes unstable during processing. The audio itself is not lost, and the full transcription is typically still available once the request completes.

If you encounter this, you can:

• Retry the transcription from History

• Close and reopen the app to refresh it

Our team is actively working on a fix to improve handling and automatic refresh in these situations. We appreciate your patience while we resolve this.

Hotfix version 1.4.459 has been released and is now available. Intel Mac and Windows users should update to this version to resolve the launch and accessibility permission issues. Thank you for your patience while we worked on this fix.

Resolved

The authentication issues caused by third party database issues have been resolved. If you are still experiencing issues, please contact support

We believe the captcha verification errors are resolved now, if you still face any - please reach out to support@wispr.ai

Transcription processing times have returned to normal levels. We've also implemented additional monitoring to detect similar issues earlier in the future.

We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve this issue.

All systems are back up and running.

We’re continuing to investigate the cause and impact of this incident. The service affected by this issue is currently healthy and operating normally.

This has been resolved, and a hotfix has been released.

A fix has been released, and the issue should now be resolved. Please update the iOS app to the latest version (1.30) in the app store and reach out to support if you're still running into any problems.