OpenAI

Degraded Performance in Assistants API
Resolved·Degraded performance

The issue has now been resolved.

Starting at 10:40AM PT, some customers experienced an elevated error rate in the Assistants API. A fix was introduced, and performance was stabilized at 10:52 AM PT.

Mon, Dec 2, 2024, 07:25 PM
(6 months ago)
·
Affected components
Updates

Resolved

The issue has now been resolved.

Starting at 10:40AM PT, some customers experienced an elevated error rate in the Assistants API. A fix was introduced, and performance was stabilized at 10:52 AM PT.

Mon, Dec 2, 2024, 07:25 PM

Monitoring

A fix has been implemented and performance has normalized. We will continue to monitor.

Mon, Dec 2, 2024, 07:13 PM(12 minutes earlier)

Investigating

We are currently experiencing degraded performance for the Assistants API. We are currently investigating and will post an update as soon as possible.

Mon, Dec 2, 2024, 07:00 PM(12 minutes earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.